Shipping & Returns

Shipping Domestic & International Shipping

Art by AmW ships worldwide!

Returns

Return policy

If you are not 100% satisfied with your purchase, you can either return your item(s) for a full refund or exchange it for something else of equal value. Art by AmW must be contacted prior to submitting a return request. A request may be sent via email to alicia@artbyamw.com

You can return or exchange your purchase for up to 5 days from the purchase date.

Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.

Jewelry items, custom artwork (including paintings and digital art) are non-returnable, and a refund will not be given. 

Order Processing

Order Processing Time

Orders are processed 7 days a week. All ready-to-ship item orders that are placed before 3 p.m. EST will be processed the same day. Orders placed after 3 p.m. EST will be processed the next business day. 

If you have placed a custom order the processing time varies based on product as outlined on contracts. (Ex. of custom orders: original paintings, illustrations, portrait wine glasses/mugs, graphic design services.)